Privacy Policy

Effective Date: 9/20/2025

Grafixe (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website https://www.grafixepk.com, use our services, or access our free tools (such as Invoice Pro and YouTube Video Analyzer).

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information (provided by you): Name, email address, phone number, company details, or project information if you contact us, request a quote, or use forms on our site.
Tool Usage Data: When you use our free tools (e.g., Invoice Generator, YouTube Analyzer), we may collect the inputs you provide strictly for processing results. We do not permanently store or sell this data.
Device & Technical Data: IP address, browser type, operating system, time zone, referring/exit pages, and interactions with our website.
Cookies & Tracking Data: Information collected through cookies and similar technologies (see our Cookies section in Terms & Conditions).
Third-Party Content: Our site may display free stock images, videos, or embedded content from third parties, which may collect data through their own cookies and tracking systems.

2. How We Use Your Information

We use the information we collect for:

Providing and improving our design services (graphics, 3D modeling, AI-generated content).
Operating and enhancing free tools (e.g., Invoice Pro, YouTube Analyzer).
Personalizing your experience and showing relevant content.
Analyzing site usage and improving website performance.
Responding to inquiries, support requests, and client communications.
Marketing and promotional purposes (if you opt-in).
Compliance with legal obligations.

3. Legal Basis for Processing (GDPR Compliance)

If you are located in the European Economic Area (EEA), we process your personal data under the following legal bases:

Your consent (e.g., subscribing to newsletters).
To fulfill a contract (e.g., service agreements).
Legitimate interests (e.g., analytics, service improvement, fraud prevention).
Legal obligations (e.g., tax and compliance requirements).

4. Sharing of Information

We do not sell your personal data. We may share information only in the following cases:

Service Providers: With trusted partners that help us operate the site (e.g., hosting, analytics).
Legal Requirements: If required by law, subpoena, or government request.
Business Transfers: In case of merger, acquisition, or sale of company assets.

5. International Data Transfers

As we operate globally, your data may be transferred to and processed outside your country, including in countries with different data protection laws (e.g., U.S., Canada). We ensure safeguards are in place when transferring such data.

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

7. Your Rights

Depending on your location, you may have the following rights:

Right to access, update, or delete your personal data.
Right to withdraw consent at any time.
Right to data portability.
Right to object to or restrict processing.
Right to file a complaint with your local data protection authority.

To exercise your rights, contact us at info@grafixepk.com.

8. Third-Party Links & Content

Our website may include links to third-party websites, tools, or embedded content (e.g., free stock images, videos). We are not responsible for their privacy practices and encourage you to review their policies.

9. Security of Your Data

We implement industry-standard technical, administrative, and physical safeguards to protect your personal data. However, no online transmission or storage system can be guaranteed 100% secure.

10. Children’s Privacy

Our services are not directed to individuals under 13 (or the age of consent in your region). We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us.

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in practices, technologies, or legal requirements. Updates will be posted on this page with a revised “Effective Date.”

12. Contact Us

For questions about this Privacy Policy or your data rights, contact us at:

📧 info@grafixepk.com
🌐 https://www.grafixepk.com